The maximum
Pick the value above which a refusal would hurt. Above it, hide COD or ask for an advance. A common approach is to keep COD for everyday orders and require a deposit on expensive ones.
The minimum
Very small orders can cost more to ship and collect than they earn. A minimum is optional, but worth testing if small COD orders are a large share of your refusals.
What to show above the limit
- Hide COD and let the customer pay online.
- Keep COD but ask for an advance.
- Show a message that explains the limit.
Check the result
After a month, compare refusal rate and order count. If conversion fell more than refusals did, loosen the cap or switch to an advance instead of a ban.
How Threshold does it. Show COD only between the minimum and maximum you set, or use a rule to ask for an advance above a value. See the rules docs.
Questions
Is there a default COD limit in WooCommerce?
No. WooCommerce has no value limit for COD, so you need a plugin or custom code.
Should I ban COD above the cap or ask for an advance?
An advance usually keeps more sales. Test both and compare.
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