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WooCommerce cash on delivery: setup, settings and limits

Cash on delivery is built into WooCommerce. Turning it on takes a minute. Controlling when it is offered, and what a refusal costs you, takes more.

Threshold · 2 min read · Updated 28 Oct 2026

Turn it on

  1. Open WooCommerce, Settings, Payments.
  2. Switch on Cash on delivery and open its settings.
  3. Set a title, a description the customer sees, and the shipping methods it applies to.
  4. Save, then place a test order to see the checkout.

What the built-in option does

WooCommerce lets you enable COD, rename it, and limit it to some shipping methods. It leaves the payment to the courier. Everything else is up to you.

Where it stops

  • No minimum or maximum order value for COD.
  • No rule by country, state, postcode, customer type, product or category.
  • No COD fee.
  • No way to ask for part of the money first.
  • No view of how many COD orders were refused.

Those gaps are where most COD cost hides. A parcel that is refused costs the courier trip out, the trip back and the packing, and the sale never happens.

Block and classic checkout

Cash on delivery shows on both the classic checkout and the block checkout. Anything you add on top, such as a fee or an advance note, has to support both. Test each after every change.

How Threshold does it. Threshold adds rules, a fee, a partial advance and a dashboard on top of the WooCommerce payment option, for the block and the classic checkout. Start at the install steps.

Questions

Does WooCommerce support cash on delivery by default?

Yes. It is a built-in payment method you enable under WooCommerce, Settings, Payments.

Can I limit COD to some areas?

Not with the built-in settings beyond shipping methods. A plugin that adds rules by country, state or postcode is needed.

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Keep reading

reduce COD returnsHow to reduce COD refusals and returns in WooCommerce

A refused parcel is the most expensive kind of order. Here is what actually moves the number, in the order that is easiest to try.

Read the guide COD fee WooCommerceHow to add a COD fee in WooCommerce

A COD fee covers part of what cash handling and failed deliveries cost you. The rules for charging one are simple, and the label matters more than the amount.

Read the guide disable COD by pincodeDisable cash on delivery by pincode, state or country in WooCommerce

COD does not have to be all or nothing. Offering it only where delivery works is one of the quickest ways to cut refusals.

Read the guide